| Library Item | How We Leveraged Existing Resources to Create a New Support Center | Presentations/Speeches | 2008 | 19 |
| Library Item | Effective Distribution of Academically Licensed Software | Presentations/Speeches | 2008 | 109 |
| Library Item | The Help Desk as a Pivot Point for IT Agility | Presentations/Speeches | 2008 | 57 |
| Library Item | Ripple Effects: The Unintended Benefits of Collaboration | Presentations/Speeches | 2007 | 1244 |
| Library Item | Collaboration at the Core of Change | Presentations/Speeches | 2007 | 1328 |
| Library Item | Collaborative Technology Support | Presentations/Speeches | 2006 | 2124 |
| Library Item | Technology Support on a University Campus: Contingency, Theory, and Collaboration | Presentations/Speeches | 2006 | 1933 |
| Library Item | UniversITy: Where Does Your IT Fit In? | Presentations/Speeches | 2005 | 2285 |
| Library Item | Creating an Agile and Responsive IT Organization | Presentations/Speeches | 2005 | 2215 |
| Library Item | Multimodal Approaches to IT Projects, with Blogosphere as the Starting Point | Presentations/Speeches | 2005 | 2148 |
| Library Item | Strategies and Techniques for Supporting Online Courses: A Scalable Institutional Model | Presentations/Speeches | 2005 | 2168 |
| Library Item | Students Engineer a Solution with IT Services and Industry | Presentations/Speeches | 2005 | 2181 |
