| Blog entry | Tune In July 1: Free Web Seminar on Meeting Communications Needs in Campus Dorms | Blogs | 2008 | 201 |
| Library Item | Telling Your IT Story: Little Technology Required | Presentations/Speeches | 2008 | 91 |
| Library Item | In Plain English, Please: Effective IT Communications | Articles, Papers, and Reports | 2008 | 958 |
| Library Item | Effectively Communicating Change: Stop Spamming Your Campus | Presentations/Speeches | 2008 | 149 |
| Blog entry | E07 Podcast: In Plain English, Please: Effective IT Communications | Blogs | 2007 | 610 |
| Library Item | In Plain English, Please: Effective IT Communications | Presentations/Speeches | 2007 | 302 |
| Library Item | IT Is an Adventure! Using Effective Campus Communications to Sell the Ride | Presentations/Speeches | 2007 | 2027 |
| Library Item | The Smell of the Greasepaint, the Roar of the Customer | Presentations/Speeches | 2007 | 1378 |
| Library Item | Effective Communication on a Decentralized Campus | Presentations/Speeches | 2007 | 1338 |
| Library Item | Marketing Massive Change | Presentations/Speeches | 2007 | 1643 |
| Library Item | Rise Above the Difficult Customer: Serving While Earning Respect | Presentations/Speeches | 2006 | 1917 |
| Library Item | If You Build It, Will They Come? The Importance of Marketing Your Training and Support Services | Presentations/Speeches | 2006 | 2105 |
