Communication and Articles, Papers, and Reports

A study of asynchronous and synchronous e-learning methods discovered that each supports different purposes.

Adoption and usage data regarding social networking trends by consumers has convinced many business and IT leadership teams that social network sites, and their technological underpinnings, can be viewed as viable usage models to satisfy the communication, information sharing, and collaboration needs of the enterprise. In addition, strategists believe that the technology that supports such sites should be considered a credible technological model to help guide internal deployments. Higher education institutions should be careful, however, that they don't blindly adopt solutions simply because they are popular at the moment. Strategists unfamiliar with the field of social networks beyond its technological aspects should pay attention to issues such as:

• How culture influences awareness of, and engagement in, social networks
• How social networks can be structured in different ways with, or without, technology as a mediation method
• How relationship dynamics influence participation (e.g., politics)

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Burton Group (www.burtongroup.com) provides technically in-depth research and advisory services for colleges and universities, government agencies, and commercial enterprises. Burton Group's practical and unbiased research and advice helps technologists make smart IT infrastructure decisions in increasingly complex environments. Burton Group covers directories, identity management, application platforms, architecture, and network and telecom infrastructure topics. Like ECAR, Burton Group is an unbiased advocate for the user and more than 80% of Burton Group's clients are user organizations rather than suppliers. EDUCAUSE member institutions can become users of Burton Group research services through EDUCAUSE pricing. Burton Group is an ECAR partner and can be contacted by email at slesueur@burtongroup.com or by telephone (801-373-5767).

Colleges and universities around the country, ever more mindful of campus safety, are installing outdoor sirens. The systems can blast spoken messages or tone alerts of danger—and one of the preset messages on many of the public-address systems warns: "There is a shooter on campus. Seek shelter immediately."

Using a collaborative model for developing IT projects delivered high-quality results with collateral benefits to the organization .

The rush to use text messaging as an emergency notification system fails to consider the weaknesses and potential hazards of this solution.

Saint Peter’s College responded to a bomb threat and evacuated the campus safely and efficiently thanks to close integration of human systems with IT.

Investigation of recent disasters reveals use of online social media as an emergent, significant, and often accurate form of public participation and backchannel communication.

Using established practices for good communication eliminates the missteps that hamper the effectiveness of IT messages to the campus community

Increased openness, two-way dialogue, and blurred distinctions between experts and amateurs have combined with numerous technology tools for dialogue, personal expression, networking, and community formation to “remake” conferences, influencing not only how attendees participate in but also how organizers host conferences today.

(Wally) Czerniak was attending a conference in Arizona where he was learning, among other things, about emergency-notification systems that can send text messages to cellphones - a method that a growing number of colleges have set up since the shootings last spring at Virginia Tech. But Mr. Czerniak still isn't sure whether such a system would have done much good in keeping people on campus updated as the crisis unfolded if it had been in place at Northern Illinois.