Collaboration, Open Source, Research Bulletins, and Web Services

It is time to think differently about administrative systems in colleges and universities. Using the Kuali Student Service System as an illustration, this ECAR research bulletin discusses a vision, and a set of functional and technical principles, for the next generation of administrative systems. Although the vision and principles are being developed for a new student system, they can serve as a framework for the development of an administrative system in any area of higher education. They are also a guide to what to look for in planning to select and implement a next generation vendor-supplied administrative system.

Open source software and the community source movement are raising questions for administrators about whether and when to adopt or devote resources to software development projects, provoking questions of sustainability, future directions, and total cost of ownership. This research bulletin frames the issues an institution should consider with respect to adding community source products to the portfolio of software, infrastructure, and services that constitute the IT environment.