Collaboration, Support Services, and Help Desk

Recent resources tagged with Collaboration, Support Services, and Help Desk.

Collaboration at the Core of Change

Added by the EDUCAUSE Librarian

Title:

Collaboration at the Core of Change (ID: MWR07065)

Author(s):

Greg Diment (Kalamazoo College), James Cubit (Lake Forest College), and Lisa L. Palchick (Kalamazoo College)

Origin:

Presented at Midwest Regional Conferences (03/12/2007)

Type:

Presentations/Speeches

Abstract:

Lake Forest College and Kalamazoo College have undertaken a collaboration initiative to provide e-mail and help desk services on shared hardware located in a remote data center. Representatives from both schools will discuss the process for forming the collaboration and the benefits realized to date.

View this resource:

http://www.educause.edu/ir/library/pdf/MWR07065.pdf

Collaboration at the Core of Change

From Labs to Collaborative Spaces: Development of Temple University's TECH Center

Added by the EDUCAUSE Librarian

Title:

From Labs to Collaborative Spaces: Development of Temple University's TECH Center (ID: MAC07057)

Author(s):

Gerald D. Hinkle (Temple University) and Sheri Stahler (Temple University)

Origin:

Presented at Mid-Atlantic Regional Conferences (01/17/2007)

Type:

Presentations/Speeches

Abstract:

In January 2007, Temple University will open the TECH Center, the largest facility of its kind in the nation. Designed to meet student technology needs and encourage collaborative work, the 24-hour center will feature 640+ student workstations, multimedia breakout rooms, an extensive wireless lounge space, a help desk, faculty resources, and a cybercafé.

View this resource:

http://www.educause.edu/ir/library/pdf/MAC07057.pdf

Temple U TECH Center

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Collaboration, Support Services, and Help Desk

Collaboration at the Core of Change

From Labs to Collaborative Spaces: Development of Temple University's TECH Center