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Collaboration, Support Services, and Outsourcing

Recent resources tagged with Collaboration, Support Services, and Outsourcing.

The Myth about Going It Alone
Added by the EDUCAUSE Librarian
Title:The Myth about Going It Alone (ID: ERM05611)
Author(s):Brian L. Hawkins (EDUCAUSE) and Diana G. Oblinger (EDUCAUSE)
Origin:EDUCAUSE Review Articles (2005)
Type:Articles, Papers, and Reports
Abstract:

The authors discuss the IT support and service needs of higher education institutions and whether the model of self-reliance is still the best option.

View this resource:
http://www.educause.edu/ir/library/pdf/ERM05611.pdf
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Transforming Higher Education Technology Services and Support
Added by the EDUCAUSE Librarian
Title:Transforming Higher Education Technology Services and Support (ID: EQM02310)
Author(s):John A. Bielec (Drexel University) and Janice Biros (Drexel University)
Origin:EDUCAUSE Quarterly Articles (2002)
Type:Articles, Papers, and Reports
Abstract:Strategic collaboration can yield productive partnerships in which one university supports technology services and infrastructure for others.
View this resource:
http://www.educause.edu/ir/library/pdf/EQM02310.pdf
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