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Collaboration, Social Computing, and Web-based Information Systems

Recent resources tagged with Collaboration, Social Computing, and Web-based Information Systems.

Using Social Software to Enhance IT Operations
Added by the EDUCAUSE Librarian
Title:Using Social Software to Enhance IT Operations (ID: ERB0714)
Author(s):Judith A. Pirani (EDUCAUSE)
Origin:Documents Contributed by ECAR, Research Bulletins (07/03/2007)
Type:Articles, Papers, and Reports
Abstract:

This research bulletin offers representative examples of social software in action within IT organizations at three institutions -- Duke University; the University of California, San Diego; and the University of Washington. It illustrates ways in which social software tools enhance staff communication and collaboration, and how the tools can support more robust applications such as content management systems.

View this resource:
http://www.educause.edu/ir/library/pdf/ecar_so/erb/ERB0714.pdf
This publication is currently password protected. All faculty, staff, and students from institutions that have subscribed to ECAR at the ECAR Participating, Comprehensive Content, Corporate, and Research Bulletins Package levels are authorized to access this publication by using their EDUCAUSE personal profile.
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Social Software in Research Computing and IT Administration: Successes and Failures
Added by the EDUCAUSE Librarian
Title:Social Software in Research Computing and IT Administration: Successes and Failures (ID: MWR0653)
Author(s):Ben Donnelly (Duke University) and Molly Tamarkin (Duke University)
Origin:Presented at Midwest Regional Conferences (03/13/2006)
Type:Presentations/Speeches
Abstract:The Nicholas School piloted two types of social software (wikis and a content management system) to expand services and facilitate collaboration between different communities. We will discuss software selection and development, assess our pilots, and offer suggestions and best practices for social software implementation and management.
View this resource:
http://www.educause.edu/ir/library/pdf/MWR0653.pdfSocial Software in Research Computing: Success and Failures
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