EDUCAUSE | EDUCAUSE CONNECT - E2005 Podcast: Transformation of Help Desk Services at Rutgers University - Comments http://connect.educause.edu/display/2020 EDUCAUSE CONNECT http://connect.educause.edu/display/2020 http://connect.educause.edu/educause/images/e_rss.png Comments for "E2005 Podcast: Transformation of Help Desk Services at Rutgers University" en E2005 Podcast: Transformation of Help Desk Services at Rutgers University http://connect.educause.edu/display/2020 This 43 minute recording provides coverage of the 2005 EDUCAUSE Annual Conference Session entitled <a href="http://www.educause.edu/E05/Program/5085?PRODUCT_CODE=E05/SESS004">From the Pit to the Pinnacle: Transformation of Help Desk Services at Rutgers University</a>. <br /><img width="351" height="32" alt="" src="/UserFiles/Image/mpasiewicz/apple_podcast_sponsor.gif" /><br /> http://connect.educause.edu/display/2020#comments Customer Service EDUCAUSE_ANNUAL Help Desk Podcasts Productivity Applications and Systems Wed, 22 Feb 2006 17:14:00 -0600 podcaster 2020 at http://connect.educause.edu