EDUCAUSE | EDUCAUSE CONNECT - Doing More with Less: Finding Solutions That Don't Cost a Bundle - Comments http://connect.educause.edu/display/42262 EDUCAUSE CONNECT http://connect.educause.edu/display/42262 http://connect.educause.edu/educause/images/e_rss.png Comments for "Doing More with Less: Finding Solutions That Don't Cost a Bundle" en Doing More with Less: Finding Solutions That Don't Cost a Bundle http://connect.educause.edu/display/42262 Budgets are flat, demand is increasing, adding more staff isn't feasible, and cutting support is scary. Learn how Hamilton College adjusted its support models in three key areas (Help Desk, Faculty Support, and Installations) to manage demand without sacrificing customer service. http://connect.educause.edu/display/42262#comments Customer Service Financial Management Financial Planning IT Effectiveness Support Services PowerPoint Presentations/Speeches Presented at NERCOMP Conferences Mon, 27 Mar 2006 09:42:47 -0600 drupal 42262 at http://connect.educause.edu