http://connect.educause.edu/display/44638 http://connect.educause.edu/display/44638 http://connect.educause.edu/educause/images/e_rss.png Comments for "Using Social Software to Enhance IT Operations" en http://connect.educause.edu/display/44638 <p>This research bulletin offers representative examples of social software in action within IT organizations at three institutions -- Duke University; the University of California, San Diego; and the University of Washington. It illustrates ways in which social software tools enhance staff communication and collaboration, and how the tools can support more robust applications such as content management systems.</p> http://connect.educause.edu/display/44638#comments Blogs Collaboration Documents Contributed by ECAR E-mail and Messaging Social Computing Web 2.0 Web Content Management Web-based Information Systems Wiki Research Bulletins Articles, Papers, and Reports Tue, 03 Jul 2007 09:31:19 -0500 ckeller 44638 at http://connect.educause.edu