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 <title>EDUCAUSE | EDUCAUSE CONNECT - In Plain English, Please: Effective IT Communications - Comments</title>
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 <title>In Plain English, Please: Effective IT Communications</title>
 <link>http://connect.educause.edu/display/45373</link>
 <description>&lt;p&gt;The University at Albany and Davidson College will discuss the strategies they use to convey information about IT services to their respective user communities. Both institutions have developed a protocol for communicating about IT to non-technical audiences in user-friendly ways.&lt;/p&gt;</description>
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 <pubDate>Tue, 30 Oct 2007 13:42:36 -0500</pubDate>
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