EDUCAUSE | EDUCAUSE CONNECT - Improving IT Governance Through Formal Change Management - Comments http://connect.educause.edu/display/45604 EDUCAUSE CONNECT http://connect.educause.edu/display/45604 http://connect.educause.edu/educause/images/e_rss.png Comments for "Improving IT Governance Through Formal Change Management" en Improving IT Governance Through Formal Change Management http://connect.educause.edu/display/45604 <p>Changes to complex systems require careful planning and coordination to ensure additional incidents are not created in the production environment. This presentation will detail how Marquette University implemented ITIL-based change management to stabilize the infrastructure, gain visibility of work, and comply with financial audits.</p> Change Management EDUCAUSE2007 Information Technology Management and Leadership IT Governance Planning Presentations/Speeches Presented at EDUCAUSE Annual Conferences Wed, 14 Nov 2007 09:49:42 -0600 drupal 45604 at http://connect.educause.edu