http://connect.educause.edu/display/45625 http://connect.educause.edu/display/45625 http://connect.educause.edu/educause/images/e_rss.png Comments for "E07 Podcast: Improving IT Governance Through Formal Change Management" en http://connect.educause.edu/display/45625 <p>This 24-minute podcast recorded during the EDUCAUSE 2007 Annual Conference features <a href="http://www.educause.edu/PeerDirectory/750?ID=110150">Danny Smith</a>, Senior Director IT Services, Marquette University speaking on <a href="http://www.educause.edu/E07/Program/11073?Product_Code=E07/SESS020">Improving IT Governance Through Formal Change Management</a>.</p><p>The session abstract:</p><p>Changes to complex systems require careful planning and coordination to ensure additional incidents are not created in the production environment. This presentation will detail how Marquette University implemented ITIL-based change management to stabilize the infrastructure, gain visibility of work, and comply with financial audits.</p><p><img alt="Sponsored by Real Networks" height="26" src="http://edit.educause.edu/elements/images/Uploaded_Images/CONNECT/podcast_Sponsor_real.png" width="315" /></p> http://connect.educause.edu/display/45625#comments Audit and Compliance Change Management EDUCAUSE2007 Podcasts Project Management Fri, 16 Nov 2007 10:31:15 -0600 kellywalker 45625 at http://connect.educause.edu