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 <title>In Plain English, Please: Effective IT Communications</title>
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 <description>&lt;p&gt;Using established practices for good communication eliminates the missteps that hamper the effectiveness of IT messages to the campus community&lt;/p&gt;</description>
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 <category domain="http://connect.educause.edu/tag/Communication/77">Communication</category>
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 <category domain="http://connect.educause.edu/tag/Support+Services/70">Support Services</category>
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 <pubDate>Mon, 14 Apr 2008 10:17:21 -0500</pubDate>
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