EDUCAUSE | EDUCAUSE CONNECT - Hiring, Training, and Retaining Help Desk and ResNet Student Staff - Comments http://connect.educause.edu/display/46700 EDUCAUSE CONNECT http://connect.educause.edu/display/46700 http://connect.educause.edu/educause/images/e_rss.png Comments for "Hiring, Training, and Retaining Help Desk and ResNet Student Staff" en Hiring, Training, and Retaining Help Desk and ResNet Student Staff http://connect.educause.edu/display/46700 <p>Due to service demands, we often expect our ResNet and student staff to perform miracles. This panel discussion will explore and compare solutions from three different institutions to training, retaining, and providing growth opportunities for student workers while meeting or exceeding service-level expectations.</p> EDUCAUSE_NC08 Help Desk IT Staffing Student Employees Support Services Training Presentations/Speeches Presented at NERCOMP Conferences Fri, 02 May 2008 12:45:51 -0500 drupal 46700 at http://connect.educause.edu