| Title: | The Impact of Merging Academic Libraries and Computer Centers on User Services (ID: CSD1193) |
| Topics: | IT-Library Mergers, Support Services |
| Origin: | Contributed by Organizations or Campuses (1999) |
| Type: | Articles, Papers, and Reports |
| Abstract: | In the field of technology and higher education, to converge is to combine academic library, computing services, and perhaps additional departments related to information technology. This paper describes reasons to converge, why convergence might be difficult, and if users services are directly enhanced after convergence. After convergence, do students, faculty, staff, and the general public (hereafter referred to as end users) receive better personal service when they use information sources? After convergence, are faculty receiving improved assistance as they attempt to implement information technology in curriculum development? After convergence, do end users have improved access to the necessary computer hardware, software, and computer networks to meet their information needs? |
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