Guide to Developing Online Student Services
Added by the EDUCAUSE Librarian
| Title: | Guide to Developing Online Student Services (ID: CSD1477) | |
| Author(s): | Barbara Krauth (WICHE/WCET) | |
| Topics: | Student Information Systems, Support Services | |
| Source: | Western Cooperative of Educational Telecommunications | |
| Origin: | Contributed by Organizations or Campuses (1999) | |
| Type: | Articles, Papers, and Reports | |
| Abstract: | The Guide to Developing Online Student Services is intended to help higher education institutions develop effective online approaches to delivering student support services. It provides: · General tips for designing effective online student services;· Brief discussions on a range of student support services, especially the needs of online and distant learners; and· Guidelines for basic good practice in delivering these services via the Internet; and · Examples of some institutions that use the Internet to offer students a variety of opportunities for self-help and customized services in addition to providing information and electronic forms online. | |
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