Shifting Paradigm in Higher Ed IT Orgs: Partners in the Academic Enterprise
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| Title: | Shifting Paradigm in Higher Ed IT Orgs: Partners in the Academic Enterprise (ID: CSD3524) | |
| Topics: | Customer Service, Information Technology Management and Leadership, IT Organization, Support Services | |
| Origin: | Contributed by Organizations or Campuses (2004) | |
| Type: | Articles, Papers, and Reports | |
| Abstract: | The author asks whether the role of service provider to customers is an increasingly inaccurate model for much of the business that goes on in a central IT group. | |
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