The Business of Offering Customized Departmental Support Contracts

Added by the EDUCAUSE Librarian
Title:The Business of Offering Customized Departmental Support Contracts (ID: EDU03147)
Author(s):G. Morgan Watkins (University of Texas at Austin)
Topics:Centralized and Decentralized Support, Distributed Computing, Support Services
Origin:Presented at EDUCAUSE Annual Conferences (2003)
Type:Presentations/Speeches
Abstract:Providing customized computing support to approximately 70,000 students, faculty, and staff at the University of Texas at Austin is a challenge. UT Austin's central computing operations offers annual support contracts to departments and business units. Discover the options available to the campus community and how the system can work for you.
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