The Road Less Traveled: A Staff-Driven Reorganization and Work Redesign
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| Title: | The Road Less Traveled: A Staff-Driven Reorganization and Work Redesign (ID: EDU0365) | ||
| Author(s): | Brian Hoyt (Bucknell University) and Jean Zappe (Bucknell University) | ||
| Topics: | IT Organization, IT Staffing, Organizational Change, Organizational Structure | ||
| Origin: | Presented at EDUCAUSE Annual Conferences (2003) | ||
| Type: | Presentations/Speeches | ||
| Abstract: | In 2002 the technology support staff at Bucknell University set out on a staff-driven reorganization and work redesign. Ownership, trust, empowerment, collaboration, service, leadership at all levels of the organization, and creativity--this sums up our process and our outcomes. Join us to learn about this amazing adventure! | ||
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