Just-in-Time Faculty IT Support: A Scalable Model for Delivering Technology Tutorials in Faculty Offices
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| Title: | Just-in-Time Faculty IT Support: A Scalable Model for Delivering Technology Tutorials in Faculty Offices (ID: EDU0495) | ||
| Author(s): | Serge J. Goldstein (Princeton University) and David Herrington (Princeton University) | ||
| Topics: | Faculty Computing Support, Faculty Development, Support Services, User Training | ||
| Origin: | Presented at EDUCAUSE Annual Conferences (10/21/2004) | ||
| Type: | Presentations/Speeches | ||
| Abstract: | Providing technology training for faculty is essential, yet this task can be overwhelmingly complicated due to the multitude of conflicting priorities and demands they face. Learn to structure your IT training offerings to meet faculty needs with just-in-time technology tutorials conducted in their offices at times convenient for them. | ||
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