Implementing IT Shared Services in a Research-Led University Without Limiting Innovation

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Title:Implementing IT Shared Services in a Research-Led University Without Limiting Innovation (ID: EDU06306)
Author(s):Angela Bridgland (The University of Melbourne) and Linda O'Brien (The University of Melbourne)
Topics:Centralized and Decentralized Support, Support Services
Origin:Presented at EDUCAUSE Annual Conferences (10/12/2006)
Type:Presentations/Speeches
Abstract:Evidence indicates that implementing IT shared services across an organization can significantly improve cost effectiveness and minimize risk. But in an organization such as a research-led university, which values both research and innovation, there can be fierce resistance to such an initiative. This presentation will describe how a leading research university is implementing IT shared services.
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