Commoditization of Core Services

Added by the EDUCAUSE Librarian
Title:Commoditization of Core Services (ID: ENT07002)
Author(s):Cynthia M. Hadden (Louisiana State University) and Brian D. Voss (Louisiana State University)
Topics:E-mail and Messaging, Outsourcing, Outsourcing E-mail
Origin:Presented at Enterprise Technology Conferences (05/23/2007)
Type:Presentations/Speeches
Abstract:

Given increasing pressures to do more with less, institutions are beginning to look at outsourcing core services to improve quality of service while significantly reducing costs. Louisiana State University has been very successful in outsourcing basic e-mail, one of the most fundamental technology tools in use today.

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