Assessing and Communicating the Value of IT
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| Title: | Assessing and Communicating the Value of IT (ID: ERB0516) | |
| Author(s): | Mark R. Nelson | |
| Topics: | Communication, Cost Analysis or Assessment, IT Effectiveness, Metrics, TQM | |
| Origin: | Documents Contributed by ECAR, Research Bulletins (08/02/2005) | |
| Type: | Articles, Papers, and Reports | |
| Abstract: | This research bulletin suggests methodologies for assessing, measuring, and communicating the value of information technology as a strategic asset in higher education. It covers approaches that can be adopted, or adapted, to demonstrate IT's value, including performance metrics and valuation models such as portfolio analysis, causal mapping, and multicriteria techniques. | |
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