The Ten Habits of a Caring Organization: Principles-Based Leadership

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Title:The Ten Habits of a Caring Organization: Principles-Based Leadership (ID: ERB0608)
Author(s):Stephanie Reel (The Johns Hopkins University)
Topics:Change Management, Communication, Leadership, Metrics, Organizational Culture
Origin:Documents Contributed by ECAR, Research Bulletins (04/11/2006)
Type:Articles, Papers, and Reports
Abstract:

This research bulletin describes guiding leadership principles for CIOs and suggests how metrics can be used to measure the impact they have on motivation, staff satisfaction, turnover rates, customer satisfaction, and the ability to execute.

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