Migrating from Centrex to IP Telephony at Penn

Added by the EDUCAUSE Librarian
Title:Migrating from Centrex to IP Telephony at Penn (ID: MAC0665)
Author(s):Dawn Augustino (University of Pennsylvania) and Melissa Muth (University of Pennsylvania)
Topics:Implementation, Project Management, Technology Selection, Telecommunications, VOIP
Origin:Presented at Mid-Atlantic Regional Conferences (01/10/2006)
Type:Presentations/Speeches
Abstract:The University of Pennsylvania has developed a Voice over IP service leveraging open-source software, Penn's existing campus network, and integration with existing support models. This presentation will describe organizational and technical challenges Penn encountered, and how they were resolved.
View this resource: