Student Directed IT Support Programs: The Juniata Model

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Title:Student Directed IT Support Programs: The Juniata Model (ID: NCP0122)
Author(s):Jason Fournier (Juniata College), Tim McMichael (Juniata College), and Jason Michael (Juniata College)
Topics:Student Computing Support, Student Technology Assistants, Video and Multimedia Production
Origin:Presented at NERCOMP Conferences (2001)
Type:Presentations/Speeches
Abstract:Juniata College has implemented a student-directed IT support program. Juniata students serve as managers for vital IT services such as the Web, graphic arts, video production, AV services, computer labs, and training. Accordingly, Juniata has increased the educational opportunities available to students and vastly improved its IT support capabilities.
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