Small Staff--Big Demands

Added by the EDUCAUSE Librarian
Title:Small Staff--Big Demands (ID: NCP0315)
Author(s):Karen Boland (Marywood University) and Kay McClintock (Marywood University)
Topics:IT Staffing, Support Services, User Training
Origin:Presented at NERCOMP Conferences (2003)
Type:Presentations/Speeches
Abstract:University staff, students, and faculty must keep technology skills current in order to solve instructional problems and to make their work more efficient. We would like to share our success story at Marywood University, where a staff of three people provides training and support to 700 employees and 3,000 students.
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