Leveraging Help Desk Infrastructure to Support Faculty Development
Added by the EDUCAUSE Librarian
| Title: | Leveraging Help Desk Infrastructure to Support Faculty Development (ID: NCP07075) | |||
| Author(s): | April Damon (University of New Hampshire), Denise Littlefield (University of New Hampshire), and Thomas Lamy (University of New Hampshire) | |||
| Topics: | Faculty Computing Support, Faculty Development, Help Desk, Student Services | |||
| Origin: | Presented at NERCOMP Conferences (03/21/2007) | |||
| Type: | Presentations/Speeches | |||
| Abstract: | Help desk infrastructure is routinely used to support the core technology needs of faculty. At UNH, we are leveraging that infrastructure to support faculty development as well. In addition to outlining our process and workflow, we will give recommendations for implementing the model on other campuses. | |||
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