People and Process: Managing the Human Side of Information Technology Application
Added by the EDUCAUSE Librarian
| Title: | People and Process: Managing the Human Side of Information Technology Application (ID: PUB3007) | |
| Author(s): | Jan A. Baltzer (SunGard Higher Education) | |
| Topics: | Information Technology Management and Leadership, IT Staffing, Organizational Change, Organizational Structure, Project Management, User Training | |
| Origin: | Publications from the EDUCAUSE Office (1991) | |
| Type: | Articles, Papers, and Reports | |
| Abstract: | Professional Paper #7. An examination of the management structures and approaches that can make the application of new technology successful. Focuses on research and writings of management and communication professionals on organizational culture, managing change, end-user focus, attention to detail, and the importance of "fun." The author shares experiences of the Maricopa Community Colleges in these processes. Funded by Digital Equipment Corporation. | |
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