Managing IT: A Thousand Mile Front

I should have knocked on wood yesterday.  Toward the end of the day I sighed and thought about what we had accomplished this year in MICA's technology department.  This was a big mistake.

The penalty for this arrived first thing this morning with a 108 degree server room. 

We are fighting the fight along a thousand mile front, seemingly.  We have spent much of the last year getting support for a set of upgrades and a shift in how we approach technology at MICA (see MICA Connected).  We have also developed the best staff we have ever had -- I mean a really, really great staff.  We have worked hard to develop internal decision making and communication processes.  We have collaborated with peer institutions.  We have worked creatively with vendors.  It seemed like there was nothing that could stand in our way.

to be continued . . .