Changing Infrastructures for Academic Services

"This publication is a description of a set of ongoing projects, whose goal is to set up an integrated information management system to improve the cooperation between German institutions that provide academic support in the field of information, communication and media services. Each of the contributions demonstrates the different patterns of organisation and services, the various starting points and approaches, the broad diversity of successful activities, and the ongoing problems that characterize the current service and support organisations in German universities."