Ann E. Stunden

Annie Stunden began her position as Chief Information Officer and Director of the Division of Information Technology at the University of Wisconsin-Madison on February 1, 2000. UW-Madison is a 40,000 student research university with a major commitment to transformational change of the teaching and learning environment through the use of technology. Annie is leading an organization of about 550 staff members and 250 student staff in this position. DoIT provides technology services and support to the UW-Madison student community, and also provides selected services to some of the other colleges in the UW-system.

From 1996 to 2000. Annie was Director of Academic Technology at Cornell University. At Cornell Annie led a 70 person organization (and about 200 student staff) in the provision of technology support for faculty and students in their teaching and learning efforts as well as support for the campus community in doing their day-to-day work using technology tools. Annie’s organization developed an effective distributed support provider model. It also transformed the Help Desk to a focus on support for technology heavily used by the campus community, but not generally available from other sources. A focus on a user friendly (and smart) Help Desk was a paramount and successful initiative • and was primarily staffed with part-time student employees. Other initiatives included reemphasizing and rebuilding the faculty support center, supporting the Training group to focus on "Train the Trainer" programs, and expanding the skills and capabilities of the network and telephone service teams.

Annie was Director of Academic Technology and Network Services at Northwestern University from 1991-1996. From 1980•1991 she was worked at the University of Rochester where she held key technology positions first in the hospital and then in the University.

Currently, Annie is on the Board of CREN, the Corporation for Research and Educational Networking. As a CREN Board member, Annie was a vocal supporter of the change in CREN’s focus and is especially proud of the work CREN is currently doing with the "Tech Talks" in terms of technology transfer and professional development for the higher education IT community.

Annie has been on the Board of CAUSE. As a board member, she was active in supporting enhancements to the CAUSE professional development activities, leading the CAUSE Board Professional Development Committee for some of her Board tenure. Annie was also a member of the Board that initiated and continued to support the decision that led to the merger of Educom and CAUSE. Annie has also served on the CAUSE member Professional Development Committee and was the chair of that committee for some of her tenure. That Committee was the committee that led to the expansion of many of CAUSE’s professional development programs as well as peer review of pre-conference programs and tighter relationships with other national organizations that engage in professional development. Annie has served as a member of the Educom Board nominating committee and chaired that committee for one year.

Annie has been deputy program chair and then program chair for the SIGUCCS Management Symposium. She has served as a program track leader and a member of the program planning committee for the Seminars on Academic Computing.

Annie has been a faculty member at the CAUSE Management Institutes, a leader of pre-conference workshops at CAUSE, EDUCOM, and EDUCAUSE, and a speaker and/or workshop leader at many conferences. She is also invited to give talks and lead workshops for sister higher education IT organizations and for Human Resources in her organization, and obliges when possible.

Since 1959, Annie has been in the technology business and considers herself grandmothered in this field. She started out as an operating systems and compiler developer, but now orten needs technical support to keep her desktop machine operating (more power than the machines she knew well in the early 60’s that were running the national air defense system). In addition to being grandmothered in technology she is the grandmother of six beautiful little people, enjoys them, her garden, trash novels and occasional quiltmaking.