University of California, Davis: Creating an Institutional Framework for Business Continuity

This case study discusses the business continuity and disaster recovery activities of the University of California, Davis, Office of Administration, highlighting the implications of these activities for the Information and Educational Technology group. Researchers conducted this in-depth case study to complement the 2007 ECAR study, Shelter from the Storm: IT and Business Continuity in Higher Education, which provides higher education with empirical information about where its business continuity vulnerabilities, plans, and practices stand in relation to surveyed institutions, and what factors are associated with success in planning for the delivery of information technology-dependent business services following a spectrum of potential service disruptions. Senior IT administrators at 340 colleges and universities completed the quantitative survey that informed the study.