Bridging the Divide: Combining Faculty Centers and Instructional Support

This research bulletin explores a new approach to faculty support for technology. The University of North Carolina Charlotte has combined a teaching center with instructional technology support into a single support unit that reports to the central information technology (IT) organization. The bulletin discusses the significant challenges in organizational behavior, socialization, communication, and priorities against a backdrop of the opportunities to overcome many of the real and perceived barriers that characterize the relationships between central IT organizations and support units for faculty in their roles as instructors.