IT Outsourcing in Higher Education

This study provides an analysis of IT outsourcing as it applies to colleges and universities. Based on an analysis of responses from nearly 300 colleges and universities and from a database of comparative trends and practices in the government and commercial sectors, this report provides institutional decision makers with an outlook for the development of IT outsourcing, including application services (ASP), over the next five years. This study provides empirical data regarding spending patterns, attitudes, performance benchmarks, and peer expectations. This is the first ECAR Research Study, Vol. 1, 2002.