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User Training, Presented at NERCOMP Conferences

Supporting Early Adopters and Moving Targets
Added by the EDUCAUSE Librarian
Title:Supporting Early Adopters and Moving Targets (ID: NCP08077)
Author(s):Patrick McNeal (MIT) and Chris Gresham (MIT)
Origin:Presented at NERCOMP Conferences (03/10/2008)
Type:Presentations/Speeches
Abstract:

It is often difficult for IT organizations to acquire, evaluate, and support new technologies before users bring them to campus. This session will discuss how MIT created and implemented a support plan for Mac OS X 10.5 that supported early adopters, without having had access to the final version of the software.

View this resource:
http://www.educause.edu/ir/library/pdf/NCP08077.pdfPresentation Slides
http://mit.edu/swrt/releases/macosx/MIT 10.5 Release Notebook
[Off site]
http://radar.apple.comRadar
[Off site]
http://developer.apple.com/prereleasesoftware/ Apple Software Seeding
[Off site]
http://macenterprise.org/MacEnterprise
[Off site]
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Electronic Project Reports: Making Undergraduate Work Accessible Worldwide
Added by the EDUCAUSE Librarian
Title:Electronic Project Reports: Making Undergraduate Work Accessible Worldwide (ID: NCP08039)
Author(s):Christine Drew (Worcester Polytechnic Institute) and Debra Dexter (Worcester Polytechnic Institute)
Origin:Presented at NERCOMP Conferences (03/10/2008)
Type:Presentations/Speeches
Abstract:

Library and IT staff collaborated with various academic offices to create an online submission system and repository for required undergraduate interactive and major qualifying projects. Project reports are required to be submitted online. This presentation will review the submission process, repository, documentation, tutorials, and user education.

View this resource:
http://www.educause.edu/ir/library/pdf/NCP08039.pdfWPI E-Project Poster
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Small Staff--Big Demands
Added by the EDUCAUSE Librarian
Title:Small Staff--Big Demands (ID: NCP0315)
Author(s):Karen Boland (Marywood University) and Kay McClintock (Marywood University)
Origin:Presented at NERCOMP Conferences (2003)
Type:Presentations/Speeches
Abstract:University staff, students, and faculty must keep technology skills current in order to solve instructional problems and to make their work more efficient. We would like to share our success story at Marywood University, where a staff of three people provides training and support to 700 employees and 3,000 students.
View this resource:
http://www.educause.edu/ir/library/powerpoint/NCP0315.pps
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