User Training, Presented at PKI Meetings

Usability and User Education and Support

Added by the EDUCAUSE Librarian
Title:Usability and User Education and Support (ID: PKI08005)
Author(s):Brian Rust (University of Wisconsin-Madison) and James Lowe (University of Wisconsin-Madison)
Origin:Presented at PKI Meetings (04/16/2008)
Type:Presentations/Speeches
Abstract:

From digital signatures to encrypted VPN sessions, PKI can only be successful if the computing community understands how to use it effectively. Cultivating this understanding requires careful planning, training, and even some creative motivational strategies. In this session, representatives from our host campus will describe how they met this challenge.

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