ITIL

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Sep 2008

Sep 1998

This user contributed tag has 8 items and was last updated on June 30th, 2008 (67 days ago).

Primary Publications

Recent

Recent EDUCAUSE Publications

EDUCAUSE | ITIL

ITIL Service Management Practices: Third Time’s the Charm (06/30/2008)
ITIL at New York University: A Framework for Excellence (04/17/2008)
The Visible Ops Handbook: Starting ITIL in 4 Practical Steps; Student Information Systems: A Guide to Implementation Success - Book Reviews (06/22/2006)

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About ECAR

The EDUCAUSE Center for Applied Research (ECAR) provides timely research and analysis
to help higher education leaders make better decisions about information technology.

Recent Publications from ECAR about ITIL

EDUCAUSE | Documents Contributed by ECAR and ITIL

ITIL Service Management Practices: Third Time’s the Charm (06/30/2008)
ITIL at New York University: A Framework for Excellence (04/17/2008)

View All 2 Items

About EDUCAUSE Quarterly

EDUCAUSE Quarterly is a practitioner's journal for college and university
managers and users of information resources published quarterly by EDUCAUSE.