IT Communications

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The EDUCAUSE IT Communications Community Group (ITCOMM) is a space for IT communications professionals to share ideas, best practices, communications tools and examples from their own institutions. Group members have several resources at their disposal, including this community discussion board and library, regular virtual “Coffee Shop” events, and participation in the annual EDUCAUSE conference. Questions? Contact one of the co-leads.

Latest Discussions

  • Hello EDUCAUSE Community, Has anyone here recently migrated their mailing lists from Mailman to Google Groups? I'm currently exploring this transition and would love to connect with those who have experience ...

  • Greetings, We did a lot of user studies (students, faculty and staff), and the consensus was that they wanted to quickly get to their stuff. We get about 3.5 million page views per year, roughly 10,000 ...

  • Our Brand and Marketing team worked with our Cybersecurity team to create some guidelines for using QR codes. The communications team also uses a paid service to track QR code usage and manage when the ...

  • Good morning, Last year my team managed our migration and redesign of our OIT website . We changed the design to be audience-focused and more engaging. Here's our OIT Connection Newsletter hosted ...

  • My team has done a lot of great work on the University at Buffalo Information Technology website, specifically creating audience-specific pages to make finding services/software for each group (students, ...

CG Leaders

Community Group Leader


  • ITCOMM Coffee Shop on Thursday!

    Join the ITCOMM CG on Thursday, February 8th at 2:30ET. We'll discuss communicating the changes that arise when what used to be limitless now has limitations. This can be a struggle especially when it is a change done by a 3rd party technology.

  • ITCOMM Coffee Shop on Wednesday!

    Join us Wednesday, Nov 15, 2023 from 12:00:00 PM to 01:00:00 PM (ET) as we unpack the communication efforts around cybersecurity awareness, the struggle to create cultural change, and look at innovative practices from across our colleagues. 


    Login: Join Zoom Meeting Meeting ID: 963 9763 2812 Passcode: 870365 One tap mobile +17193594580,,96397632812#,,,,*870365# US +16694449171,,96397632812#,,,,*870365# US

  • ITCOMM Coffee Shop Today!!!

    Join the Fall ITCOMM Coffee Shop today, Monday, 9/25 at 3pmET as Tracy Gale (University of Florida) and Krista Moats (University of Notre Dame) discuss their back-to-school communications efforts. We’ll have a general debrief and uncover best practices and share definitions of success

    Online Instructions: 
    Login: Meeting ID: 963 9763 2812 Passcode: 870365 One tap mobile +17193594580,,96397632812#,,,,*870365# US +16694449171,,96397632812#,,,,*870365# US