User Experience and Service Design Practice

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This EDUCAUSE community group addresses topics faced by professionals responsible for user experience within IT departments in higher education. Discussions include best practices and tools, promoting user experience in project and team management, interface design including interactions, information architecture and visual design, and institutionalizing user experience. 

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  • Greetings from the CG Leaders!

    Welcome to the User Experience and Service Design Practice Community Group!

    Have you ever faced a challenge at work and wished you had peers you could reach out to for inspiration?

    We are the new Community Group Leaders, and we are reaching out because we think you may find our Community Group of value.

    Our group provides a forum for UX and service design practitioners and interested colleagues for discussing issues and sharing information.

    Our CG focuses on topics faced by professionals responsible for user experience within IT/ cross-functional departments in higher education. and can help you:


    • Explore best practices and tools, promoting user experience in project and team management, interface design including interactions, information architecture, and visual design
    • Institutionalizing user experience.

    We encourage you to introduce yourselves, start up a discussion, and spread the word about the group.

    Sincerely,

    Jon Hays

    Susan Van Alstyne

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