User Experience and Service Design Practice

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This EDUCAUSE community group addresses topics faced by professionals responsible for user experience within IT departments in higher education. Discussions include best practices and tools, promoting user experience in project and team management, interface design including interactions, information architecture and visual design, and institutionalizing user experience. 

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  • Hi everyone, I work with student-facing systems and want to use their data to create valuable insights for faculty members. Does anyone have any experience gathering, reporting or using data to improve ...

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