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David Helen

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Posted By David Helen 05-16-2022 08:42:24 AM
Found In Egroup: IT Support Services
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Thank you Jim, and everyone who has contributed to this discussion! The information shared has been really helpful, and I appreciate your perspectives! Best, Dave
Posted By David Helen 05-13-2022 02:00:55 PM
Found In Egroup: IT Support Services
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Becky, Thank you for your prompt reply! Technically these are 'adult' staff. We don't typically hire Harvard undergraduate students at the Business School, but we have done so at the same rate. We mostly reach out to other staffing resources in the community, like Year Up (hiring many alumni from ...
Posted By David Helen 05-13-2022 01:35:01 PM
Found In Egroup: IT Support Services
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I am curious what the prevailing hourly rate is for part-time Help Desk Support. We are currently offering $18.00 per hour for part-time (less than 14 hours) Help Desk Support. This is a remote position that is not a heavy lift, mostly answering the phones (light volume in the evening), and first-contact ...
Posted By David Helen 05-13-2022 12:51:07 PM
Found In Egroup: Business Schools and Colleges
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I am curious what the prevailing hourly rate is for part-time Help Desk Support. We are currently offering $18.00 per hour for part-time (less than 14 hours) Help Desk Support. This is a remote position that is not a heavy lift, mostly answering the phones (light volume in the evening), and first-contact ...
Posted By David Helen 02-15-2022 07:06:58 AM
Found In Egroup: IT Support Services
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Bob, We used LabStats at Harvard Business School and it worked well. We no longer have a need for the application now, having retired about 600 managed computers in our Executive Education program. https://labstats.com/ Regards, Dave David Helen Associate Director, Technology Support ...