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Scott Norton

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Posted By Scott Norton 11-28-2022 07:20:29 PM
Found In Egroup: SharePoint and Office 365
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We had the same issue a couple of weeks ago, again. In prior occurrences we were able to get it working by toggling setting on and off, but not this time. We opened case 33766671, and they fixed it in the backend. ------------------------------ Scott Norton (dsnorton@uw.edu) Service Owner, University ...
Posted By Scott Norton 11-23-2022 08:27:03 AM
Found In Egroup: Google Workspace
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Our case is 42362069. They are saying that it is a known issue and the product team is working on it. Despite being a known issue, they don't seem to show it on the dashboard:( This is starting to be a real issue because it is preventing recovery of recently removed accounts. We need to be able to ...
Posted By Scott Norton 11-22-2022 02:58:00 PM
Found In Egroup: Google Workspace
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Neither the Admin portal or API are currently returning recently deleted accounts for us. Is anyone else seeing this? ------------------------------ Scott Norton (dsnorton@uw.edu) Service Owner, University of Washington Productivity Platforms ------------------------------
Posted By Scott Norton 10-06-2022 11:10:06 PM
Found In Egroup: LGBTQIA in IT
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There are many great folks at University of Montana and Montana in general; and I am not trying to cast shade on UMT specifically but… Before considering this job posting or passing it on, I highly recommend anyone in the LGBTQIA+ community consider carefully that the status of same-sex marriage and ...
Posted By Scott Norton 08-02-2022 11:02:20 PM
Found In Egroup: Google Workspace
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We use Productivity Platforms Administrator and Productivity Platforms Service Manger. People seem to understand what productivity apps are and are easily able to understand that these roles are delivering the environment/systems to support those. We also support Google Workspace and Office 365 ...
Posted By Scott Norton 04-25-2022 11:39:21 AM
Found In Egroup: Google Workspace
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The new storage tools and quota management are now available in our tenant. I confirmed we can now delete Shared Drive that still have files from the UI now, but that really isn't helpful without an API equivalent as we have tens of thousands that we need to delete in the coming year. I also seem to ...
Posted By Scott Norton 04-11-2022 12:57:04 PM
Found In Egroup: Google Workspace
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Nick, by chance do you have any instructions published some place " for regular users who just want to run it on the shared drives that they have access to (no admin rights needed)"? ------------------------------ Scott Norton (dsnorton@uw.edu) Service Owner, University of Washington Productivity Platforms ...
Posted By Scott Norton 03-16-2022 12:51:30 PM
Found In Egroup: Google Workspace
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On a related front, we are getting a rash of requests from users who had marketplace apps installed prior to domain controls being implemented that are no longer able to access the legacy apps that had been enabled. Did we miss an announcement someplace about Google making changes to align existing authorizations? ...
Posted By Scott Norton 02-21-2022 02:06:09 PM
Found In Egroup: Google Workspace
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Your mileage, and interpretation of the AUP, may vary but we specifically brought the email use case up with our Google representatives and when we met with a product manager, and they were clear that such uses should be moved to Collaborative Inbox. For us Collaborative Inbox poses some provisioning ...
Posted By Scott Norton 02-09-2022 04:18:42 PM
Found In Egroup: Google Workspace
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I sent this out during the holidays, so wanted to bump this conversation again in case there was someone else interested in the issue that might not have seen it... ------------------------------ Scott Norton Service Owner, University of Washington Productivity Platforms --------------------------- ...
Posted By Scott Norton 02-08-2022 01:26:18 PM
Found In Egroup: Google Workspace
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Although it may not be very common for Google to enforce their AUP, it is important to understand that there is a risk with depending on usage which violates it. Google's Workspace acceptable use policy which prohibits: "to grant multiple individuals access to an individual End User Account other ...
Posted By Scott Norton 01-31-2022 11:33:31 PM
Found In Egroup: Google Workspace
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As for tooling, we are having to build our own. Google is still not committed to delivering even fundamental API calls for much of what we need. (So for things like Shared Drives, we have to crawl everything and add up the size of the files.) Those that have not negotiated a deal yet should look at Google ...
Posted By Scott Norton 12-29-2021 04:12:05 PM
Found In Egroup: Google Workspace
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I am hoping to get some fact checking and ideas from this group on if there is any practical way forward of getting to a lower risk configuration for Google Workspace and Google Cloud Compute for our organization. Specifically, we are hoping for users to be scoped to either a HIPAA friendly, FERPA friendly, ...