Profile

Carrie Shumaker

Edit My Profile


My Content

1 to 8 of 8 total
Posted By Carrie Shumaker Oct 21, 2021 4:04 PM
Found In Egroup: CIO
\ view thread
Hi CIOs group, Becky Joffrey and I are excited to announce that we are starting a NEW Educause Community Group on Enterprise CRM. With several recent discussions here on this topic, it seems there is significant interest. Feel free to join or suggest others on your staff do so! Becky & I will have ...
Posted By Carrie Shumaker Oct 20, 2021 12:59 PM
Found In Announcements
Hope to see you in Philadelphia next week! Please visit Becky & Carrie's poster session Thursday at 3 pm in the exhibit hall, where we'll talk about "How the Foundation We Have, Can't Support the Future We Need."
Posted By Carrie Shumaker Oct 14, 2021 8:39 AM
Found In Egroup: CIO
\ view thread
Colleagues, You're invited! Becky Joffrey and I are putting the finishing touches on our Educause pre-conference workshop "So You Know You Need a CRM: Now What?" It is an in-person workshop, free to conference attendees, and runs Tuesday morning 8:30 - 11:30. I'm looking at the list of registrants so ...
Posted By Carrie Shumaker Sep 28, 2021 9:28 PM
Found In Egroup: CIO
\ view thread
After reflecting a bit more, I have a couple more thoughts. As others have said, the "right" answer depends on several factors including your highest priority business requirements, skills, and budget as well as your technical environment. Who is your primary audience - prospective students, ...
Posted By Carrie Shumaker Sep 28, 2021 9:27 PM
Found In Library: CIO
Posted By Carrie Shumaker Sep 28, 2021 2:19 PM
Found In Egroup: CIO
\ view thread
Milos, We recently went live with the Salesforce portal. Students can use it to make appointments with advisors or various student life / academic support offices, search knowledge, open cases / ask questions, contact the One Stop, etc. There are also Tasks or Success Plans (which are combinations of ...
Posted By Carrie Shumaker Sep 28, 2021 2:18 PM
Found In Library: CIO
Posted By Carrie Shumaker Sep 28, 2021 2:08 PM
Found In Egroup: CIO
\ view thread
UM-Dearborn has Ellucian and has implemented Salesforce for a variety of needs, including our student portal as of August 2021. We think it's working well. Happy to provide more info off list. Carrie Shumaker shumakr@umich.edu UM-Dearborn Chief Information Officer