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Jon Bannan

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Posted By Jon Bannan 05-02-2022 03:52:22 PM
Found In Egroup: Diversity in IT
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I'm excited to announce that we are searching for a new member of our IT User Support Services team. This position is for a IT Support Specialist who will be responsible for working with our campus users providing daily IT support to ensure their success. A day in the life of a Support Specialist can ...
Posted By Jon Bannan 05-02-2022 03:49:45 PM
Found In Egroup: Small Colleges
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I'm excited to announce that we are searching for a new member of our IT User Support Services team. This position is for a IT Support Specialist who will be responsible for working with our campus users providing daily IT support to ensure their success. A day in the life of a Support Specialist can ...
Posted By Jon Bannan 04-05-2022 06:58:07 AM
Found In Egroup: IT Support Services
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Thanks Scott. I hope all is well! It sounds like your concerns are similar to ours as well. I was wondering with our budgets still being impacted from COVID, if there was a opportunity to develop a process of a small percentage/fee for IT support for grants. It would help offset repair costs and also ...
Posted By Jon Bannan 04-05-2022 05:55:21 AM
Found In Egroup: IT Support Services
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Good morning all, I'm interested to hear what kind of IT support your institutions provide their faculty when they are making IT related purchases. Do you require all grant related IT purchases go through your office for review and purchase? Do you provide day to day IT support for that equipment ...
Posted By Jon Bannan 02-14-2022 12:48:16 PM
Found In Egroup: IT Support Services
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I'm having similar conversations on our campus as well. Is a general lab "truly needed?" Does the implementation of virtual apps due to COVID and students having access to them from anywhere lead to us being able to reduce the number of general computer labs? Or maybe reduce the number of workstations ...
Posted By Jon Bannan 01-18-2022 03:04:53 PM
Found In Egroup: IT Support Services
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Good afternoon all The College of New Jersey is looking for a Help Desk Technician. This position is responsible for providing day-to-day Tier 2 support services to the campus community. You can find more information and apply here: Help Desk Technician Thanks! Jon