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Brent Phillips

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Posted By Brent Phillips 05-27-2022 05:32:22 PM
Found In Egroup: IT Service Management
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Hi everyone, We (CU Boulder) find ourselves with most of the more popular ITSM tools being used across the campus with many of them being managed centrally by the Office of Information Technology. Each tool has its own feature strengths and weaknesses but we are seeing significant functional overlap ...