EDUCAUSE Connect Profile

Jennifer Smith

Sr. Director of IT Operations,
The New School

The New School
New York, NY
United States

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As the Senior Director of IT Operations at The New School, I enjoy leading the PMO and collaborating with IT teams, business partners, and project stakeholders to address pain points and provide valuable, creative solutions for the University's business needs. 

Having worked in higher education for most of my career, I see myself as a creative adaptable leader with a practical approach to problem-solving and a drive to see things through. With my progressive experience in digital production, user experience, project management, and operations I delight in leading run, grown, and transformation activities for successful outcomes. My current focus is in strategic planning, project governance, portfolio management, and change management. I am committed to enabling creative and effective teams, delivering solutions, and effective operating methods.