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Glenn Heath

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Posted By Glenn Heath 10-11-2022 03:43:25 PM
Found In Egroup: IT Procurement and Supplier Management
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Hi Mike, At our Systems' Office we do have an exception to our Accessibility Scope of Policy for Information and Communications Tech, but it's very limited. As our offices are not student facing, there is a clause stating that: Except as otherwise provided herein, this policy does not apply ...
Posted By Glenn Heath 08-26-2022 10:49:03 AM
Found In Egroup: IT Procurement and Supplier Management
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Thank you Jeff, I would be interested as well. Glenn Heath, ASM/CSM Software Licensing & Contract Analyst System Computing Services Nevada System of Higher Education 4505 S. Maryland Pky, SCS MS 4016 Las Vegas, NV 89154 office: 702-720-3311 email: gheath@nshe.nevada.edu website: ...
Posted By Glenn Heath 06-07-2022 01:18:50 PM
Found In Egroup: IT Support Services
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Houston, I know you said don't get you started on AutoDesk, but curious if you're managing licensing with older titles. We own quite a few perpetual licenses for AutoDesk titles dating back to 2013/14 that are still used with some frequency. We'd been allowed to use them for Admin purposes, but ...
Posted By Glenn Heath 05-23-2022 02:50:49 PM
Found In Egroup: IT Procurement and Supplier Management
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No Doubt to that assessment Ruth. Still, shouldn't be too hard to send a boilerplate agreement out, let alone a summary of what your "signature" academic solution is. Marg, Appreciate your help. I've run the gamut of my contacts. Most have moved on over the years. Glenn Heath, ASM/CSM ...
Posted By Glenn Heath 05-23-2022 01:03:20 PM
Found In Egroup: IT Procurement and Supplier Management
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There's been a lot of posts over the past few months regarding changes with Adobe (name changes for apps/tools, verifications on FTE counts, usage reports), but I wanted to see how anyone has been treated by Adobe with respect to..... well respect and requests for information. In short, I'd been asking ...
Posted By Glenn Heath 02-24-2022 04:55:25 PM
Found In Egroup: IT Support Services
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Just switched to Thycotic's Privilege Manager at our System Offices. Great improvement for providing flexibility with users. Had been using Power Broker for years. Glenn Heath, ASM/CSM NSHE Faculty Senate Chair Software Licensing & Contract Analyst System Computing Services Nevada System ...
Posted By Glenn Heath 01-28-2022 10:26:19 AM
Found In Egroup: IT Support Services
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Sorry – Beyond Trust owns Bomgar...... Not enough coffee. Glenn Heath, ASM/CSM NSHE Faculty Senate Chair Software Licensing & Contract Analyst System Computing Services Nevada System of Higher Education 4505 S. Maryland Pky, SCS MS 4016 Las Vegas, NV 89154 office: 702-720-3311 email: ...
Posted By Glenn Heath 01-28-2022 10:22:57 AM
Found In Egroup: IT Support Services
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Our offices have used GoToRemote Assist in addition to BeyondTrust. We've shifted to Thycotics PM tool and are presently determining the cost effectiveness of shifting to Bomgar (now owned by Thycotic), or keeping Remote Assist. LogMeIn's remote tool has been a cost effective means, and has been ...