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Josh Casper

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RE: Attachment icons not visible in GMail's Default mode

Posted By Josh Casper 08-20-2024 01:49:30 PM
Found In Egroup: Google Workspace \ view thread
Good afternoon! This is going to sound....silly. I'm pretty sure I've seen something like this in the past. Icons will disappear if the user is zoomed in too much. 1. I zoomed in to 250%2. That removed the icons3. Then I zoomed out and noticed that not all the icons (including the attachment icon) until ...

RE: Google and KnowBe4

Posted By Josh Casper 12-14-2023 11:16:00 AM
Found In Egroup: Google Workspace \ view thread
Hello! It's been quite some time since I worked with KnowBe4 however I feel this might be helpful to you. https://support.knowbe4.com/hc/en-us/articles/15917397348499-How-to-Get-Started-with-KnowBe4-for-Google-Workspace Josh Casper Enterprise Application/Google Workspace Administrator | Office ...

RE: Persistent Google Takeout Transfer 500 errors the past couple of days?

Posted By Josh Casper 11-30-2023 11:54:00 AM
Found In Egroup: Google Workspace \ view thread
I just got an update from Google. I checked and the service has been restored for me and all our users. How about you? Josh Casper Enterprise Application/Google Workspace Administrator | Office of Information Technology | it.umn.edu The University of Minnesota | umn.edu casperj@umn.edu | m. 21 ...

RE: Google Play Developer - First time use

Posted By Josh Casper 11-30-2023 09:55:00 AM
Found In Egroup: Google Workspace \ view thread
Good morning John! I reviewed your message and unfortunately, I don't have a lot of experience with your request. I do have a few thoughts though. Maybe they will be helpful. What is the community doing to manage Google Play apps? Any best practices you can share? We allow our users ...

RE: Persistent Google Takeout Transfer 500 errors the past couple of days?

Posted By Josh Casper 11-30-2023 09:31:00 AM
Found In Egroup: Google Workspace \ view thread
Hello! I believe I just sent you an email. The University of MN is also seeing this. I opened a ticket with Google. I'm waiting for them to say that Takeout/Takeout Transfer isn't supported. I will then forward that ticket to Ken, Anne, and Goretti (our TAAS) to see if they can help. Thanks!! ...

Deleting data in Google Workspace

Posted By Josh Casper 11-29-2023 02:35:00 PM
Found In Egroup: Google Workspace \ view thread
Hello colleagues! My name is Joshua Casper and I am a Google Workspace Administrator for the University of Minnesota. Like you, we are making changes to our Google Drive Storage offering due to Google ending unlimited storage. We have implemented storage quotas, are performing storage audits, and ...

Email MTAs that use Amavis

Posted By Josh Casper 07-14-2023 09:02:00 AM
Found In Egroup: Google Workspace \ view thread
Good morning! I have a few unique questions for this Group today. We have a series of MTAs that do a wide variety of things. One item is we run Amavis to help with virus protection. We have run into an interesting issue with Word Docs that are downloaded via Sharepoint and then emailed out. Amavis ...

RE: Deleting massive MyDrives without deleting the rest of the user's account

Posted By Josh Casper 07-06-2023 08:11:00 AM
Found In Egroup: Google Workspace \ view thread
Good morning!! I am very cautiously recommending this option. If you are 110% sure that the user's data is no longer needed, then I'd use Google Vault. In the Admin Console, create a "Delete User Drive Data" OU. In Vault, set up a custom retention rule for Drive. Specify the OU you just created ...

RE: Google administrative tools

Posted By Josh Casper 07-06-2023 07:54:00 AM
Found In Egroup: Google Workspace \ view thread
Good morning! BetterCloud is a tool that comes to mind. It's pretty expensive however it would allow for all the functionality you seek. It would even allow for granular access controls. I also believe DryvIQ has at least the reporting features which would allow you to find certain pieces of data. ...

RE: Moving from Google to S3 too slow - suggestions?

Posted By Josh Casper 06-09-2023 07:54:00 AM
Found In Egroup: Google Workspace \ view thread
Good morning! This documentation is what I usually reference when it comes to transferring totals. Please note the 750GB per day limit is only stated to be "uploads". I believe this is for both uploading and downloading (including migrating). What isn't said (and I have come to believe) is that ...

RE: Play accounts

Posted By Josh Casper 02-09-2023 07:53:00 AM
Found In Egroup: Google Workspace \ view thread
Good morning Tron! Unfortunately I have never seen a transfer of Google Play items. I'm glad you brought up this subject as it is one to discuss. Google Play isn't a core Google Workspace Service so there really isn't a support path for this. I would escalate this question to your Google'r and have ...

RE: Two obnoxious things about Google Groups

Posted By Josh Casper 02-07-2023 07:53:00 AM
Found In Egroup: Google Workspace \ view thread
Good morning John and happy Tuesday! I reviewed your post and hopefully this helps. 1. "Does it bother you that Group Managers can't change the title/display name of their Group? It does me. I'm trying to reduce the number of Groups we create, and the Group Manager being unable to change the title/display ...

RE: Archiving, searching, viewing email outside Google Workspace?

Posted By Josh Casper 01-31-2023 07:52:00 AM
Found In Egroup: Google Workspace \ view thread
Good morning Maggie! Here at the University of Minnesota, we are just getting underway with this very same situation. While we haven't fully defined what we are going to do, I can tell you about a few things I have seen when I was at my prior gig! Here are my thoughts. Viewing - This option is ...

RE: Google Vault Recovery

Posted By Josh Casper 01-24-2023 05:17:00 PM
Found In Egroup: Google Workspace \ view thread
Hey Eric! I am very sorry to see that you are experiencing this issue! I reviewed your message and I do have a few concerns. 1. Do you have Default retention turned off for Drive or some custom retention policy set to on that deletes data from Shared Drives? I don't understand why the data isn't ...

RE: Filename restrictions in Google Drive?

Posted By Josh Casper 01-13-2023 07:58:00 AM
Found In Egroup: Google Workspace \ view thread
Morning all! Great find Jenn! That article was created by a Maven Wave employee. Maven Wave is just like Amplified IT, only for non-EDU folks. They were a direct competitor to the company I worked for so I have personal experience with them. They are very good at what they do and I would trust this ...

RE: Google Workspace EDU Storage Quota Banners, Warning Messages, and Indicators

Posted By Josh Casper 12-06-2022 08:14:00 AM
Found In Egroup: Google Workspace \ view thread
Good morning! First, I'd like to provide an update. Hugo with Google Support confirmed for me that the banner appears when a user crosses the 80% threshold of the storage quota. Second, I'd like to share a Feature Request with you. https://www.googlecloudcommunity.com/gc/Feature-Ideas/Google- ...

RE: Google Workspace API with third-party application (ADManager Plus)

Posted By Josh Casper 12-06-2022 08:11:00 AM
Found In Egroup: Google Workspace \ view thread
Morning Alex! Per this KB, https://developers.google.com/admin-sdk/directory/reference/rest/v1/users/delete, user.delete only requires the scope https://www.googleapis.com/auth/admin.directory.user which you have in your list. So that is good! The 403 Access Resource error to me means that something ...

Google Workspace EDU Storage Quota Banners, Warning Messages, and Indicators

Posted By Josh Casper 12-05-2022 08:41:00 AM
Found In Egroup: Google Workspace \ view thread
Good morning all! As we move forward with Storage quotas, some questions came up regarding the banners and warning messages that users may see as they get close to their storage quotas. I couldn't find any documentation regarding these indicators so I opened a Google Support case. Hugo with Google ...

RE: Google Takeout

Posted By Josh Casper 11-30-2022 11:59:00 AM
Found In Egroup: Google Workspace \ view thread
Afternoon all! I received that error as well. I used three different domains with three different license types (EDU Fundamentals, EDU Plus, and Enterprise Plus) along with changing the export type from ZIP to TGZ. No matter what I do, the error appears. Also, Photos is a consumer service so it isn't ...

RE: Google Admin Console Error

Posted By Josh Casper 11-04-2022 07:35:00 AM
Found In Egroup: Google Workspace \ view thread
Good morning! Yesterday I opened a support ticket with Google. Due to the amount of activity, I simply opened a case without providing a HAR file. I thought it was a widespread issue. The Google'r ended up asking for a HAR file and of course, the issue didn't appear. I then asked the Google'r if others ...