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Tahir Younas

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RE: Blackbaud Award Management

Posted By Tahir Younas 08-24-2023 08:29:32 AM
Found In Egroup: CIO \ view thread
Hello John, We are in process of implementing Blackbaud award management –scholarship and donations. I cannot speak for the functionality piece but on the implementation side so far only challenge we have is configuring Single Sign On. We have separate domains for staff/faculty and students and Blackbaud ...

RE: Jenzabar CX schools: reaction to sunset date

Posted By Tahir Younas 01-05-2023 08:52:07 AM
Found In Egroup: CIO \ view thread
Happy New Year! We have started the process to migrate to J1 or JenzabarOne last year, currently we are in business process discovery phase with Jenzabar consultants. We documented our pain points with CX and used them to evaluate other ERPs along with J1. So far we are happy to go J1 route. If there ...

RE: CIO: Reusing email addresses

Posted By Tahir Younas 11-15-2022 07:41:15 AM
Found In Egroup: CIO \ view thread
Hi Katharina, We at HSSU do not expire or reuse email addresses, primarily for litigation and data retention. For staff/faculty, its lastname + first letter of first name and for students, its lastname + first letter of firstname + last 3 digits of student id. Thanks Tahir Younas Chief Information ...

RE: "Easy button" for alerting Service Desk and/or Field Services regarding classroom technology issues

Posted By Tahir Younas 09-08-2022 08:43:35 AM
Found In Egroup: CIO \ view thread
That's a good point, but most conversation in classroom between faculty and student is non PII and if faculty or student is engaged in PII conversation that's a problem as well. Thanks Tahir

RE: "Easy button" for alerting Service Desk and/or Field Services regarding classroom technology issues

Posted By Tahir Younas 09-08-2022 08:08:59 AM
Found In Egroup: CIO \ view thread
That's correct, wifi and power outlet is all we needed. Cost was around $60 / install. Thanks Tahir

RE: "Easy button" for alerting Service Desk and/or Field Services regarding classroom technology issues

Posted By Tahir Younas 09-08-2022 07:36:48 AM
Found In Egroup: CIO \ view thread
Hello Jim, We tried both options you mentioned and ran into same issues, most of the time "tech issue" is the classroom computer itself. We have piloted a program where we created Amazon Alexa "helpdesk network" to use "Call" option for other Alexas in "Helpdesk network". We installed Alexa in couple ...

RE: Staff Sourcing Model

Posted By Tahir Younas 08-17-2022 08:50:47 AM
Found In Egroup: CIO \ view thread
Hello all, We have tapped into our work-study program and so far able to recruit two very talented students. Both of them had no IT back ground but have "right personality" and willingness to learn. On the flip side, you have to figure out how much time/effort you have to spend on training and for how ...

RE: Any thought on using CYBER HYGIENE SERVICES - cisa.gov

Posted By Tahir Younas 02-11-2022 09:20:00 AM
Found In Egroup: CIO \ view thread
Thank you so much all for your feedback, information you have shared is very helpful. Much apricated. ------------------------------ Tahir Younas CIO Harris-Stowe State University younast@hssu.edu ------------------------------

Any thought on using CYBER HYGIENE SERVICES - cisa.gov

Posted By Tahir Younas 02-11-2022 07:29:30 AM
Found In Egroup: CIO \ view thread
We are approached by our local cisa office, they are offering no cost vulnerability scan, pen test and phishing campaign. I am interested in your thoughts about using a federal agency for such services. Does anyone has experienced this? ------------------------------ Tahir Younas CIO Harris-Stowe State ...

ERP Project manager

Posted By Tahir Younas 01-28-2022 09:00:32 AM
Found In Egroup: CIO \ view thread
HSSU is in process of upgrading ERP system-we are going from CX to JenzabarOne and looking to hire a project manager who will oversee this project, would appreciate any advise if you have hired a project manager in past for such a project. Can you share a job description? I am also very interested to ...

RE: Complete Institutional Network Outsourcing...

Posted By Tahir Younas 12-01-2021 08:49:26 AM
Found In Egroup: CIO \ view thread
Hello Mark, When we had similar issues with our network team, we decided not to completely outsource network operations instead we acquired network monitoring and management service(we were traditional Cisco shop) and start switching to Meraki. This may not apply to your situation but we are very happy ...

RE: SIS/FA Implementation Partner Feedback

Posted By Tahir Younas 11-19-2021 09:42:15 AM
Found In Egroup: CIO \ view thread
We are in the same boat, we have looked at Jenzabar's JenzabarOne. They do offer implementation services but it really depends on how well they can talk to your existing SIS data. Tahir Younas Chief Information Officer IT Services Harris-Stowe State University 314-340-3547

RE: Digital ID Cards?

Posted By Tahir Younas 11-16-2021 07:13:10 AM
Found In Egroup: CIO \ view thread
We are using digital IDs for a while now, we built in-house system which is tied to student app so students have access to their digital ID on their mobile devices, this ID does have their picture and QR code. I can share more details if there is an interest in this. ------------------------------ Tahir ...

RE: Desktop as a Service- your thoughts

Posted By Tahir Younas 11-04-2021 10:30:32 AM
Found In Egroup: CIO \ view thread
Thank you Julia, that is very helpful. ------------------------------ Tahir Younas Interim CIO Harris-Stowe State University younast@hssu.edu ------------------------------

Desktop as a Service- your thoughts

Posted By Tahir Younas 11-04-2021 08:49:20 AM
Found In Egroup: CIO \ view thread
We are very interested in acquiring Desktop as a Service (DaaS) for our campus. Do you have any thoughts or experience with DaaS. Any insight will be greatly appreciated. Thanks ------------------------------ Tahir Younas Interim CIO Harris-Stowe State University younast@hssu.edu ------------------ ...

RE: COVID Proof of Vaccine - Systems you are using

Posted By Tahir Younas 11-04-2021 08:38:00 AM
Found In Egroup: CIO \ view thread
We have developed in-house e-pass system, all visitors have to go to a check-in station (there is a check-in station at each public entry door), fill out a short questioner about COVID symptoms ( or lack of). Attend will take their temperature and issue them a wrist band. In this same system, we have ...

RE: Hybrid Teaching, Study and Meeting Environments

Posted By Tahir Younas 11-04-2021 07:45:56 AM
Found In Egroup: CIO \ view thread
We did very similar to what Jeff has done. We added zoom capabilities to all classrooms. One thing we were very careful about was if/when institution decides to go back to in-person learning, ITS should be able to reconfigure instruction spaces quickly and with minimum cost/effort. Along with zoom, we ...